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Housing Officer

2 months ago

Yeovil, Somerset, United Kingdom Hays Specialist Recruitment Limited Full time
About the Role

As a Field Housing Officer with Hays Specialist Recruitment Limited, you will be responsible for managing a patch of approximately 800 properties, delivering a proactive tenancy and property management service. You will spend 70-80% of your time in the field, carrying out home visits at key stages of the tenancy, ensuring customers have the skills, information, and support required to succeed.

Key Responsibilities
  • Manage a patch of 800 properties, delivering a proactive tenancy and property management service
  • Carry out home visits at key stages of the tenancy, ensuring customers have the necessary skills, information, and support
  • Work with other teams and external partners to ensure neighbourhoods are welcoming, clean, safe, and desirable
  • Complete estate and block inspections, identifying areas for improvement and implementing solutions
Requirements
  • Experience of tenancy and neighbourhood management or delivery of front-line customer service in a related field
  • Knowledge of relevant housing management and tenancy-related legislation and legal processes
  • Experience of working with vulnerable customers in challenging environments
  • Multi-agency working
What We Offer
  • Support of a dedicated Hays consultant
  • Free training and development
  • Onsite training by the site manager
  • Pension contributions of up to 3%
  • CV writing
  • Refer a Friend Scheme