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Housing Officer
2 months ago
As a Field Housing Officer with Hays Specialist Recruitment Limited, you will be responsible for managing a patch of approximately 800 properties, delivering a proactive tenancy and property management service. You will spend 70-80% of your time in the field, carrying out home visits at key stages of the tenancy, ensuring customers have the skills, information, and support required to succeed.
Key Responsibilities- Manage a patch of 800 properties, delivering a proactive tenancy and property management service
- Carry out home visits at key stages of the tenancy, ensuring customers have the necessary skills, information, and support
- Work with other teams and external partners to maintain neighbourhoods, ensuring they are welcoming, clean, safe, and desirable
- Complete estate and block inspections, identifying areas for improvement and implementing solutions
- Experience of tenancy and neighbourhood management or delivery of front-line customer service in a related field
- Knowledge of relevant housing management and tenancy-related legislation and legal processes
- Experience of working with vulnerable customers in challenging environments
- Multi-agency working
- Support of a dedicated Hays consultant
- Free training and development
- Onsite training by the site manager
- Pension contributions of up to 3%
- CV writing
- Refer a Friend Scheme