Property Help Desk Team Lead

3 days ago

Blackburn, Blackburn with Darwen, United Kingdom The People Pod Full time
Job Title: Property Help Desk Supervisor

We are seeking a seasoned Property Help Desk Supervisor to lead our dynamic help desk team.

About the Role:

As a Property Help Desk Supervisor, you will be responsible for leading a team of help desk professionals in providing exceptional customer service to our clients who own expansive property portfolios in the social housing sector across the UK.

Key Responsibilities:

  • Lead a team of help desk professionals in providing timely and effective support to clients
  • Develop and implement strategies to improve customer satisfaction and reduce query volumes
  • Collaborate with other departments to ensure seamless service delivery
  • Identify and implement process improvements to increase efficiency and productivity

Requirements:

We are looking for a motivated and experienced Property Help Desk Supervisor who is passionate about delivering exceptional customer service and leading a high-performing team.

What We Offer:

As a Property Help Desk Supervisor at The People Pod, you will have the opportunity to work with a dynamic team, develop your leadership skills, and make a real impact on our clients' experiences.

How to Apply:

If you are a seasoned Property Help Desk Supervisor looking for a new challenge, please submit your application, including your resume and a cover letter, to us.

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