Property Help Desk Manager

24 hours ago


Blackburn, Blackburn with Darwen, United Kingdom The People Pod Full time

Lead a Dynamic Help Desk Team

We are seeking a seasoned Maintenance Supervisor, Help Desk Manager or Property Services Manager to join our established team at The People Pod.

Key Responsibilities:

  • Lead a dynamic help desk team to provide exceptional support to our clients.
  • Develop and implement effective help desk processes to ensure seamless service delivery.
  • Collaborate with cross-functional teams to drive business growth and improve customer satisfaction.
  • Identify and implement opportunities for process improvements to enhance efficiency and productivity.

Requirements:

  • Proven experience in a maintenance or help desk management role.
  • Strong leadership and team management skills.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

About Us:

The People Pod empowers our clients who own expansive property portfolios mainly in the social housing sector across the UK. We are committed to delivering exceptional service and support to our clients and their communities.



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