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Property Helpdesk Team Lead
2 months ago
Job Summary: We are seeking a seasoned Property Help Desk Supervisor to lead our dynamic help desk team at The People Pod.
About the Role:
- Lead a team of help desk professionals to provide exceptional customer service to our clients.
- Develop and implement effective help desk processes to ensure seamless communication and issue resolution.
- Collaborate with cross-functional teams to drive business growth and improve customer satisfaction.
- Stay up-to-date with industry trends and best practices to continuously improve help desk operations.
Requirements:
- Proven experience in a help desk or customer service leadership role.
- Strong communication and interpersonal skills.
- Ability to analyze and resolve complex issues.
- Experience with help desk software and tools.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.