Administrative Support Officer

3 days ago


Burnley, Lancashire, United Kingdom East Lancashire Hospitals NHS Trust Full time
Job Overview

We are seeking a highly organized and detail-oriented Administrative Support Officer to join our team at East Lancashire Hospitals NHS Trust. As an Administrative Support Officer, you will play a vital role in providing administrative and data analysis support to our Intermediate Care Allocation Team (ICAT), Intensive Home Support Service (IHSS), and District Nursing Service (DNs).

Key Responsibilities:

  • Provide administrative support to the ICAT Team, ICAT Manager, IHSS Team, IHSS Clinical Lead, District Nurses, and Integrated Teams.
  • Input data from hard copy onto electronic systems with speed and accuracy.
  • Utilize electronic information systems to ensure data protection and patient confidentiality.
  • Contribute to the productivity and reporting process, and commit to acting positively on feedback.
  • Respond to queries and requests for information in a timely and responsive manner.
  • Work within limits of own competence and responsibility, referring issues beyond limits to qualified team members.

Requirements:

  • GCSE Maths and English 7-4
  • Proven ability to work on own initiative without close supervision, while working as part of an integrated team
  • ECDL or equivalent experience in an office/referral hub environment
  • IT skills including experience in the use of Microsoft Excel
  • Evidence of previous experience of data inputting over an extensive period

Desirable Criteria:

  • Previous experience of Liquid Logic System and EMIS
  • Evidence of relevant development/training
  • Experience of EMIS/EPTS/ICE
  • Knowledge of hospital and/or community processes

Working for East Lancashire Hospitals NHS Trust:

We are committed to providing safe, personal, and effective care to our patients. We employ over 7,000 staff, many of whom are internationally renowned and have won awards for their work. We have two main hospital sites in Blackburn and Burnley, along with peripheral community sites.

Person Specification:

For more information about the advertised role and main job duties/responsibilities, please refer to the Job Description and Person Specification located under the supporting documents heading.



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