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Healthcare Administrative Support Specialist

3 months ago

Burnley, Lancashire, United Kingdom East Lancashire Hospitals NHS Trust Full time
Job Overview

We are looking for a qualified and motivated Healthcare Administrative Support Specialist to join our dedicated team at East Lancashire Hospitals NHS Trust. The ideal candidate will be a proactive and adaptable team player, ready to contribute to our supportive environment.

The successful applicant will address inquiries related to administrative processes and assist in managing projects aimed at enhancing operational efficiency. A background in healthcare administration is essential, and familiarity with medical office technologies would be advantageous.

Main Responsibilities

The role of the Healthcare Administrative Support Specialist involves collaborating with the administrative team to ensure effective and efficient operations. Key responsibilities include:

  • Assisting in the management of healthcare documentation and patient records.
  • Supporting the coordination of communication between departments and service users.
  • Participating in the development and implementation of administrative policies and procedures.
  • Providing exceptional customer service to patients and staff alike.
  • Addressing and resolving administrative inquiries in a timely and professional manner.
  • Conducting assessments and evaluations of administrative processes to identify areas for improvement.
  • Collaborating with team members to ensure the smooth operation of healthcare services.
  • Maintaining confidentiality and adhering to data protection regulations.
  • Engaging in ongoing professional development to stay current with best practices in healthcare administration.
  • Contributing to departmental meetings and initiatives aimed at enhancing service delivery.
Qualifications Essential Criteria
  • Relevant degree or equivalent experience in healthcare administration.
  • Proven experience in a healthcare or administrative support role.
Knowledge and Skills Essential Criteria
  • Strong understanding of healthcare operations and administrative processes.
  • Excellent organizational and communication skills.
Personal Attributes Essential Criteria
  • Ability to work collaboratively within a team and demonstrate a commitment to providing high-quality service.