Pensions Administration Professional

3 weeks ago


Sheffield, Sheffield, United Kingdom Broadstone Full time

Job Description:

The role of Pensions Administrator at Broadstone involves providing pension administration services to clients in line with established procedures and control frameworks. This position requires strong analytical and numerical skills, as well as the ability to work independently and as part of a team.

Key Responsibilities:

  • Evaluate and log incoming enquiries, ensuring that required actions are accurately recorded on workflow systems in a timely manner.
  • Support the processing of team workloads through to conclusion in accordance with established procedures, ensuring that all work is subject to appropriate peer review and sign-off.
  • Field inbound telephone and email enquiries, ensuring that appropriate verification checks are undertaken.
  • Prepare and collate periodical or ad-hoc client information/reports as directed.
  • Undertake scheme event activity or project preparations/actions.
  • Develop technical competency in self and others, attending internal technical briefings and supporting the implementation of any required changes to practice or procedure.
  • Adhere to Broadstone staff policies and procedures at all times.
  • Accurately record own time, as appropriate, to support client billing activities.

Required Skills and Qualifications:

  • Good communication skills, both verbal and written.
  • Strong analytical and numerical ability – able to analyse, evaluate and interpret data.
  • Able to work on own as well as being an influential and participative team contributor.
  • Comfortable in multi-tasking.
  • Experienced in a similar role with a third-party administrator or in-house occupational pension scheme.

Overarching Obligations:

  • Adhere to all relevant laws & regulations, and Broadstone Policies & Procedures.
  • Achieve a good standard of ethical behaviour, do the right thing at all times.
  • Comply with all relevant professional standards.

Language: English



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