Front of House Manager

3 days ago


Crawley, West Sussex, United Kingdom Accor Hotels Full time

Are you passionate about delivering exceptional guest experiences? Do you have what it takes to lead and support a high-performing F&B team in a busy hotel setting?

About the role

We are seeking a skilled and experienced Food and Beverage Guest Service Supervisor to join our team at the ibis Styles London Gatwick Airport. As a key member of our front-of-house team, you will be responsible for ensuring seamless service delivery, managing staff, and driving sales growth.

Your responsibilities:

  • Serve and welcome guests in a fast-paced environment
  • Manage food and beverage orders, ensuring prompt and accurate service
  • Lead and support the F&B team on shift, providing coaching and guidance as needed
  • Identify opportunities to upsell and drive revenue growth

What you'll need:

  • 2+ years' experience working front-of-house in a hotel or high-street restaurant
  • Proven leadership and supervisory skills
  • Excellent communication and interpersonal skills
  • A passion for delivering exceptional guest experiences

Why work with us?

  • We offer a competitive salary of £26,000 per annum
  • A comprehensive benefits package, including hotel discounts and a day off for your birthday
  • Ongoing training and development opportunities to help you grow your career


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