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Front of House Manager

1 month ago

Crawley, West Sussex, United Kingdom Flaming Grill Full time
Why Work for Us?

At Flaming Grill, we're more than just a restaurant - we're a family. We're passionate about delivering exceptional customer experiences and serving flame-grilled food that's sizzling hot. Our team members are the heart of our business, and we're always looking for talented individuals to join us on our journey to success.

We're looking for a skilled and experienced Front of House Manager to join our team and help drive our business forward. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers leave feeling satisfied and valued.

In this role, you will be responsible for managing front-of-house operations, including sales, customer service, and team management. You will work closely with our head office team to implement new initiatives and projects that drive business growth and improve operational efficiency.

This is an excellent opportunity for an ambitious and results-driven individual who is passionate about the hospitality industry. If you have a can-do attitude, excellent communication skills, and a proven track record in delivering exceptional customer experiences, we would love to hear from you.

Key Responsibilities:

  • Deliver exceptional customer experiences and ensure customer satisfaction and loyalty
  • Manage front-of-house operations, including sales, customer service, and team management
  • Collaborate with the head office team to implement new initiatives and projects
  • Develop and implement plans to improve customer satisfaction and loyalty

Requirements:

  • Proven experience in managing front-of-house operations
  • Excellent communication and leadership skills
  • Able to lead by example and inspire teams to deliver their best
  • Results-driven and ambitious with a passion for the hospitality industry
  • High school diploma or equivalent required; degree preferred

Benefits:

  • Competitive salary: £40,000 - £50,000 per annum
  • Performance-related bonuses
  • Ongoing training and development opportunities
  • Meal allowance and uniform provided
  • Opportunities for career progression within the company