Customer Experience Coordinator

15 hours ago


Orpington, Greater London, United Kingdom Love Recruitment Full time
Job Description:

We are seeking a Sales Receptionist to play a critical role in providing a first-class experience to members, prospective members and visitors to our health club.

The ideal candidate will have experience, energy and enthusiasm to assist in the management of day-to-day operations.

You will be responsible for assisting the General Manager in the general running of all aspects of the club with specific emphasis on the sale of new memberships and ensuring all members are having a great experience whilst members of the club.

This is a part-time position with scope for growth to full-time and is available for a start in July.

Shifts will be based on requirements of the club and would be looking for someone flexible to work evenings and weekends.

Your daily focus will involve:

  • Growing a pipeline of new prospects drive new membership sales and retain existing members
  • Create an excellent first impression of the gym by providing a warm welcome, tidy appearance and pleasant manner at all times
  • Provide exceptional customer service experience to all members and guests
  • Greet members and users of the gym as they come through reception
  • Check in members where required and verify membership details
  • Register prospective members and guide them to the correct person
  • Enrol new members and assist current members with their queries
  • Provide information on classes and availability
  • Handle questions about renewal and cancellation of memberships
  • Ensure the safety and security of members, guests and staff at all times


  • Orpington, Greater London, United Kingdom Halfords Full time

    Job OverviewWe're looking for a talented Customer Experience Specialist to provide exceptional service to our customers at Halfords.Your primary responsibility will be to handle job bookings, discuss technical concerns, and resolve issues efficiently.Salary: £13,087.50 to £13,312.50 per annum + bonusWork Hours: 22 hours per weekWhat We Offer:Generous...


  • Orpington, Greater London, United Kingdom One Retail Full time

    About the Role:We're looking for an enthusiastic and skilled Catering Assistant to join our team! As a key member of our team, you'll play a vital role in delivering exceptional customer service and contributing to a positive and friendly work environment.Key Responsibilities:Prepare delicious, high-quality food that delights our clients and customers.Craft...


  • Orpington, Greater London, United Kingdom Love Recruitment Full time

    Customer Experience Associate - Gym ReceptionJob Summary:We are seeking a Customer Experience Associate to provide exceptional service to members, prospective members, and visitors to our health club.The successful candidate will be responsible for managing day-to-day operations, including greeting members and users, checking in members, verifying membership...


  • Orpington, Greater London, United Kingdom Country Choice Full time

    At Country Choice, we are seeking a highly organized and efficient Ticketing Support Specialist to join our team in Orpington, Kent.About the RoleThis is a part-time position of 30 hours per week (10am - 4pm, Monday to Friday). The successful candidate will be responsible for providing excellent customer service and support related to ticketing queries.Key...


  • Orpington, Greater London, United Kingdom Taylor Shaw Full time

    Job DescriptionWe are seeking a Hospitality Services Coordinator to join our team at Taylor Shaw. This is a unique opportunity to work in a fast-paced environment and deliver exceptional customer service.Key ResponsibilitiesProvide administrative support to the senior management teamCoordinate logistics and supplies for food service operationsEnsure...

  • Route Coordinator

    3 weeks ago


    Orpington, Greater London, United Kingdom Driver Express Full time

    Job OverviewWe are seeking a motivated and reliable Route Coordinator to join our team at Driver Express. As a key member of our logistics service provider, you will be responsible for delivering packages to our customers in a safe and efficient manner.


  • Orpington, Greater London, United Kingdom Love Recruitment Full time

    Sales and Membership CoordinatorCompany Overview:Love Recruitment is a dynamic and fast-growing company that offers an exciting opportunity for a Sales and Membership Coordinator to join our team.We are seeking a highly motivated and customer-focused individual to play a critical role in providing a first-class experience to members, prospective members, and...


  • Orpington, Greater London, United Kingdom So Clean Cleaning Service PLC Full time

    So Clean Cleaning Service PLC, a family-run business providing commercial cleaning services to private and public sectors, seeks an experienced Accounts Receivable Coordinator to join its Accounts Department.About UsWe are committed to delivering high levels of expertise, reliability, and exceptional customer service to both private and public sectors. Our...


  • Orpington, Greater London, United Kingdom The Opportunity Hub UK Full time

    About the Role:The Opportunity Hub UK is looking for a highly skilled and organised Operational Support Specialist to join their team. This exciting opportunity will see you working in a dynamic and fast-paced environment, supporting the day-to-day operations of the business. If you have excellent communication and organisational skills, this could be the...


  • Orpington, Greater London, United Kingdom GerrardWhite Full time

    As an experienced Administrative Coordinator at Gerrard White, you will play a pivotal role in overseeing the daily administration of our office. This includes managing the day-to-day office environment, including maintenance, cleanliness, and IT equipment.We are seeking a highly organized and proactive individual to lead our Instructions Team. Your...


  • Orpington, Greater London, United Kingdom Csm Full time

    Job Summary We are seeking an experienced Credit Controller to join our team in a challenging and rewarding role. The ideal candidate will have strong credit control and accounting skills, with the ability to work in a fast-paced environment and provide excellent customer service. Your Key Responsibilities Manage customer disputes and reconcile outstanding...


  • Orpington, Greater London, United Kingdom Csm Full time

    Job Description:As a Print Production Coordinator at Wasserman, you will play a critical role in ensuring the successful completion of printing and finishing projects. You will work closely with our production team to coordinate the finishing process, from receipt of raw materials to delivery of finished products.Your responsibilities will include managing...

  • Clinical Coordinator

    3 weeks ago


    Orpington, Greater London, United Kingdom King's College Hospital NHS Foundation Trust Full time

    Job Overview King's College Hospital NHS Foundation Trust is seeking a skilled Patient Pathway Coordinator to join the Cardiology Department at the Princess Royal University Hospital site. The successful candidate will provide administrative support to Consultant Cardiologists and their teams, processing clinic letters, booking appointments, and liaising...


  • Orpington, Greater London, United Kingdom Prestigecarskent Full time

    Job Description:Maintain the Reception area's appearance and create a welcoming environment for customers.Welcome customers and manage their experience from booking to collection and delivery.Communicate clearly with customers regarding vehicle updates and additional work required.Suggest suitable service plans, warranties, and add-ons to...


  • Orpington, Greater London, United Kingdom Fortus Recruitment Full time

    Job SummaryFortus Recruitment is seeking an experienced Construction Project Coordinator to manage multiple retrofit and construction projects within the M25 region. This role requires strong leadership skills, technical knowledge, and excellent organizational abilities.About the Role:The ideal candidate will have extensive experience in managing...


  • Orpington, Greater London, United Kingdom So Clean Cleaning Service PLC Full time

    Key ResponsibilitiesIn this role as a Cleaning Operations Coordinator, you will be responsible for:Coordinating operational activities to ensure maximum productivity and minimize travel time.Working with sub-contractors, including planning and hiring of equipment.Leading support for operatives and monitoring daily schedules.Liaising with health and safety...


  • Orpington, Greater London, United Kingdom Clarion Housing Full time

    About Grange Property ManagementWe are a leading provider of residential property management services, with a focus on delivering excellent customer service and maintaining high-quality living spaces.In this role as Visiting Scheme Manager, you will be responsible for overseeing the day-to-day operations of our scheme at Precista Court in Orpington.With a...


  • Orpington, Greater London, United Kingdom Service Care Solutions Full time

    We have an exciting opportunity for a skilled Senior Support Coordinator to join our team at Service Care Solutions. As a Senior Support Coordinator, you will play a vital role in supporting Adults and Carers within the local community by conducting assessments, providing practical support, and information, developing support plans, and ensuring effective...

  • Scheme Coordinator

    9 hours ago


    Orpington, Greater London, United Kingdom Clarion Housing Full time

    Are you a motivated and organised individual with a passion for community support? Do you have excellent communication and interpersonal skills? If so, we want to hear from you!About the JobWe are seeking a Scheme Coordinator - Community Support to join our team at Clarion Housing. As a Scheme Coordinator, you will be responsible for providing administrative...


  • Orpington, Greater London, United Kingdom CV-Library Full time

    We are looking for a highly motivated and organised individual to fill the position of Part Time School Operations Coordinator. This is a temporary role until December.About the JobThe successful candidate will be responsible for supporting the day-to-day operations of our school, including managing student records, coordinating events and meetings, and...