Restaurant Operations Manager
4 weeks ago
Restaurant Operations Manager Opportunity
We are seeking a skilled Restaurant Operations Manager to join our team at Fairmont St. Andrews. As a key member of our Restaurant Management team, you will support the Outlet Manager in ensuring the venue is a preferred dining destination and workplace.
Key Responsibilities:
- Take sole responsibility for the Outlet during shifts, allocating team members and monitoring the smooth running of the outlet.
- Assist with additional responsibilities within the venue, such as schedules, incentives for sales, training, and more.
- Compile rotas for the department and ensure the replenishment and control of stock.
- Exceed service standards on each shift, serving guests in a professional and positive manner.
- Anticipate guest needs and attend to all requests, remaining in the Outlet at all times during service.
- Supervise the provision of crockery, cutlery, detergents, and kitchenware, ensuring public areas, kitchens, and storage facilities are clean and sanitary.
- Attend to complaints concerning food service and support other venues during the absence of the Outlet Manager or during busy meal periods.
Requirements:
- Minimum 2 years of experience in a leadership position in a fast-paced high-end restaurant.
- Excellent beverage and wine knowledge is preferred.
- Previous Point of Sale system experience is required.
- Strong interpersonal and problem-solving abilities.
- Highly responsible and reliable.
What We Offer:
- Staff shuttle service to/from St Andrews.
- Very competitive equal share of TRONC based on hours worked.
- Gratuities on top of salary and TRONC.
- Opportunities for development and growth across Accor properties worldwide.
- Gain your personal licence with us.
- Complimentary staff canteen.
- 50% off dining in our Food and Beverage outlets.
- Employee rates for Spa treatments and green fees.
- Access to gym and pool services.
- Growth opportunities.
- On-the-job training.
- Regular social events.
- Access to PressReader.
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