Restaurant Operations Manager

4 weeks ago


Saint Andrews, Fife, United Kingdom Accor Full time

Restaurant Operations Manager Opportunity

We are seeking a skilled Restaurant Operations Manager to join our team at Fairmont St. Andrews. As a key member of our Restaurant Management team, you will support the Outlet Manager in ensuring the venue is a preferred dining destination and workplace.

Key Responsibilities:

  • Take sole responsibility for the Outlet during shifts, allocating team members and monitoring the smooth running of the outlet.
  • Assist with additional responsibilities within the venue, such as schedules, incentives for sales, training, and more.
  • Compile rotas for the department and ensure the replenishment and control of stock.
  • Exceed service standards on each shift, serving guests in a professional and positive manner.
  • Anticipate guest needs and attend to all requests, remaining in the Outlet at all times during service.
  • Supervise the provision of crockery, cutlery, detergents, and kitchenware, ensuring public areas, kitchens, and storage facilities are clean and sanitary.
  • Attend to complaints concerning food service and support other venues during the absence of the Outlet Manager or during busy meal periods.

Requirements:

  • Minimum 2 years of experience in a leadership position in a fast-paced high-end restaurant.
  • Excellent beverage and wine knowledge is preferred.
  • Previous Point of Sale system experience is required.
  • Strong interpersonal and problem-solving abilities.
  • Highly responsible and reliable.

What We Offer:

  • Staff shuttle service to/from St Andrews.
  • Very competitive equal share of TRONC based on hours worked.
  • Gratuities on top of salary and TRONC.
  • Opportunities for development and growth across Accor properties worldwide.
  • Gain your personal licence with us.
  • Complimentary staff canteen.
  • 50% off dining in our Food and Beverage outlets.
  • Employee rates for Spa treatments and green fees.
  • Access to gym and pool services.
  • Growth opportunities.
  • On-the-job training.
  • Regular social events.
  • Access to PressReader.


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