Deputy Hotel Operations Manager
1 month ago
We are seeking a highly skilled and experienced Deputy Hotel Manager to join our team at Premier Inn.
About the Role
As a Deputy Hotel Manager, you will play a pivotal part in the successful daily running operation of all departments, including Front of House, Back of House, and housekeeping teams. You will be responsible for ensuring our guests and team are kept safe, internal audits are successfully passed, and compliance requirements are met.
Key Responsibilities
- Drive commercial best practice to maximise revenue opportunities and manage controllable costs to deliver a strong business performance.
- Ensure brand standards are consistently maintained and utilise guest feedback to increase performance against KPI targets.
- Lead, motivate, and develop high-performing teams to deliver exceptional guest experiences in line with company standards.
- Engage regularly with guests and continuously coach the team to deliver their full potential.
What We Offer
- A competitive salary up to £30,000.
- Full induction and training.
- Performance-related company bonus scheme, Pension Scheme, and Share Save Scheme.
- Whitbread Privilege Card offering up to 25% in Whitbread Restaurants and up to 50% off Premier Inn Hotels.
- 33 days annual leave (including bank holidays).
- Perks at Work Discounts through a variety of Retail and Leisure outlets.
We believe in being an inclusive organisation that values diversity and welcomes applications from under-represented groups. We are committed to supporting workplace adjustments, part-time, and flexible working arrangements where possible.
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