Senior User Research Manager in London

1 week ago


London, Greater London, United Kingdom YouView TV Ltd Full time

We are looking for an experienced Senior User Research Manager to own user research in the company, driving the future of our products.

In this role, you will provide essential research and analysis to product and development teams, making informed decisions about user-centric products and services. You will plan and run user research sessions, evaluate output, and provide recommendations to the team and wider business.

You will work closely with the Data Insights team to enrich insights by triangulating analytics with qualitative and quantitative research studies. Your expertise in various user research methods, including one-to-one interviews, diary studies, surveys, remote user research, and rapid iterative testing, is essential.

  • The estimated salary for this role is around £60,000-£70,000 per annum, depending on experience.
  • You will receive a competitive bonus scheme, flexible working hours, and a pension plan.
Company Overview

YouView is a leading TV software provider, delivering variety and convenience through its platform, which combines On Demand with live TV using an integrated editorial lens.

Job Description

This role includes:

  • Leading user research studies, including one-to-one interviews, diary studies, surveys, remote user research, and rapid iterative testing.
  • Summarizing relevant 3rd party market research on TV.
  • Working closely with the Data Insights team to enrich insights.
  • Collaborating with 3rd party vendors to help scale efforts.

You will have the opportunity to work in a relaxed office environment in the City of London, near Aldgate East station, and enjoy other benefits like private healthcare and a home office allowance.



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