Customer Service Coordinator

18 hours ago


Thetford, Norfolk, United Kingdom Galaxy Personnel Full time

Company Overview

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Galaxy Personnel is partnering with an award-winning multinational company to fill a key role in their customer service team. This exciting opportunity will allow the successful candidate to work with a modern, progressive, and forward-looking organization.

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Salary and Benefits

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The salary for this position will be based on the perfect candidate's qualifications and experience, but it is estimated to be around £25,000-£30,000 per annum, depending on individual circumstances.

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Job Description

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This role involves providing exceptional customer service and support to clients across various channels, including phone, email, and face-to-face interactions. The ideal candidate will have a minimum of 2 years' experience in a sales office environment and possess excellent communication skills both verbally and written.

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Responsibilities include:

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  • Contacting qualified customer inquiries">
  • Managing incoming requests and processing orders">
  • Creating and delivering invoices">
  • Qualifying incoming inquiries and maintaining CRM systems">
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Requirements and Qualifications

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To be successful in this role, candidates must have:

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  • ">
  • A minimum of 2 years' experience in a sales office environment">
  • Excellent communication skills and ability to work in a team">
  • Software knowledge of MS Office and preferably SAP Business One">
  • Certification in CRM management would be advantageous">
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About Galaxy Personnel

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Galaxy Personnel specializes in partnering with top companies to find the best talent for their teams. We are committed to providing exceptional recruitment services that meet the needs of both our clients and candidates.

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Get in Touch

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For more information about this exciting opportunity, please contact David Steel at Galaxy Personnel or call 01842820409.



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