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IT Support Specialist

2 months ago

Sunderland, Sunderland, United Kingdom Piper Maddox Full time

Job Summary:

Piper Maddox is seeking a skilled IT Support Engineer to join their dynamic team within the renewable energy sector. As a key member of the business, you will be responsible for troubleshooting, managing, and maintaining hardware and software within a growing organization.

Key Responsibilities:

  • Provide technical support and troubleshooting for hardware, software, and network issues.
  • Work with technologies such as Office 365, Azure Administration, and ERP applications.
  • Administer user accounts, security settings, and system configurations.
  • Collaborate with the IT team to plan, migrate, and execute projects.
  • Develop and maintain documentation and processes.

Requirements:

  • 4+ years of experience in an IT Support team.
  • Proven expertise with Office 365, Azure, and Entra AD.
  • Experience and understanding of IT standards such as ISO27001, SOX, and ITIL.
  • Excellent problem-solving and communication skills.

What We Offer:

  • A competitive salary and bonus structure.
  • A car allowance.
  • Flexible working arrangements.
  • Comprehensive training and development opportunities.

About Us:

Piper Maddox is a fast-growing company that is revolutionizing the renewable energy sector. As an IT Support Engineer, you will play a crucial role in maintaining the technology that supports this sector. You will have the opportunity to work with an agile and experienced team, constantly challenged to learn and raise the bar higher.