IT Support Specialist

1 day ago


Sunderland, Sunderland, United Kingdom Hays Travel Full time
IT Support Specialist

An exciting opportunity to work in our Technical department, supporting over 1000 sites nationwide. The role involves troubleshooting and resolving technical IT queries, primarily hands-on, with some remote support required. We are responsible for the management and maintenance of over 4000 computers nationwide, and networks across over 400 retail branches, a large head office, and a homeworking division.

Main responsibilities include troubleshooting and resolving technical IT queries, supported rollout and management of new hardware, and Microsoft Azure and 365 support and management. A driving license is required for regular site visits. Key skills include hardware repair, imaging, and configuration of devices, and asset management.

Our values

We have a strong company culture, with our SMILE values embedded into our Company. We ensure that our teams work strongly together, demonstrating the Hays Travel values at all times.

  • Supportive
  • Motivational
  • Innovative
  • Loyal
  • Excellence


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