Client Success Associate
2 months ago
About the Role:
The Client Success team at Gartner focuses on delivering exceptional client service and retention, while driving business growth and development. Associates in this role will partner with clients to ensure they receive value far exceeding their investment in Gartner services.
Key Responsibilities:
- Build and develop relationships with existing clients, from senior C-level executives to junior professionals, across various business functions and companies.
- Regularly meet and engage with clients to understand their business priorities and recommend a program of action that drives high value, client retention, and client return on investment.
- Onboard new clients, introducing them to Gartner's services and capabilities.
- Collaborate with internal Gartner colleagues to maximize the value delivered to clients.
Requirements:
- 0-6 years of relevant professional and/or internship experience.
- Strong customer service, communication, collaboration, prioritization, critical thinking, and influencing skills.
- Bachelor's degree preferred.
- Ability to use Norwegian (reading, writing, and speaking) at a business or native level.
About Gartner:
Gartner is a leading research and advisory company that delivers actionable, objective insight to drive smarter decisions and stronger performance on an organization's mission-critical priorities. We have a diverse and inclusive work environment, with teams composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations.
What We Offer:
We invest in our people from Day 1, providing access to a vast array of benefits to support their physical, financial, and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities, employee resource groups, charity match, and volunteer programs.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation.
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Surrey, United Kingdom Gartner Full time{"About the Role:At Gartner, we're committed to delivering exceptional client service and driving business growth. As a Client Success Associate, you'll play a critical role in ensuring our clients receive value far exceeding their investment in our services.Your key responsibilities will include building and managing relationships with senior C-level...
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