Client Success Associate

2 months ago

Surrey, United Kingdom Gartner Full time

About the Role:

The Client Success team at Gartner focuses on delivering exceptional customer service and driving client retention. As a Client Success Associate, you will partner with clients to understand their business priorities and identify opportunities to drive value and growth.

Key Responsibilities:

  • Build and develop relationships with clients across various business functions and companies
  • Meet with clients to understand their business needs and recommend solutions that drive high value and client retention
  • Onboard new clients and introduce them to Gartner's services and capabilities
  • Collaborate with internal Gartner colleagues to maximize the value delivered to clients

Requirements:

  • 0-6 years of relevant professional experience
  • Strong customer service, communication, and collaboration skills
  • Bachelor's or Master's degree preferred
  • Ability to use English at a Business or Native level

About Gartner:

Gartner is a leading research and advisory company that helps organizations make informed decisions and drive business growth. We are committed to delivering exceptional customer service and driving client retention.

What We Offer:

We offer a range of benefits and opportunities to support your personal and professional growth. These include ongoing learning and development opportunities, employee resource groups, and charity match and volunteer programs.

Gartner is an equal opportunity employer and is committed to diversity and inclusion. We welcome applications from qualified individuals with disabilities and disabled veterans.

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