Strategic E-commerce Governance Leader for EMEA
2 weeks ago
About the Team
This role is part of the E-Commerce Governance and Experience team at TikTok, responsible for ensuring a safe and trustworthy marketplace for users, sellers, and creators.
The team values user experience and works on policies, rules, products, and systems to guarantee quality.
Key Responsibilities:
- Develop and implement the EMEA e-commerce governance strategy, aligning it with the overall e-commerce business strategy.
- Conduct industry research, refining best practices, and providing implementation solutions and recommendations in areas like merchant or product governance, user experience improvement, logistics support, and more.
- Analyze data using analytics tools to produce critical business insights, ensuring cross-functional alignment of goals and execution, and driving strategic partnerships and initiatives forward.
Requirements:
- At least 5 years of experience in ecommerce platform governance, policy, or customer service.
- A background in management consulting or business strategy is an asset.
- Ability to conduct independent research and analytics projects.
- Excellent framework, logic, and communication skills, along with adaptability to a high-intensity work pace.
- SQL-related experience is beneficial.
- Strong interpersonal skills with experience managing cross-functional stakeholders.
Preferred Qualifications: Experience managing direct reports is desirable but not mandatory.
Salary Estimate: $120,000 - $180,000 per annum, based on location and qualifications.
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