Debt Resolution Coordinator

9 hours ago


Esher, Surrey, United Kingdom i-Jobs Full time
Debt Resolution Coordinator

About the Opportunity:

i-Jobs seeks a skilled Debt Resolution Coordinator to join our finance team. As a Debt Resolution Coordinator, you will play a crucial role in providing a holistic housing debt recovery service across the borough.

Main Responsibilities:

  1. Oversee the management of accounts, ensuring timely recovery of debts from former tenants, TA clients, non-residential lettings, and sundry debt.
  2. Offer expert assistance, guidance, and training to colleagues as needed.
  3. Implement debt recovery strategies in line with the Corporate Debt Policy.
  4. Cultivate excellent relationships with customers, responding promptly to inquiries via various channels.
  5. Collaborate closely with external partners, including debt collection agencies, to facilitate smooth operations.
  6. Efficiently manage direct debit payments to minimize delays.

Necessary Qualifications:

  • A minimum of 1 year of experience in Debt Management/Recovery.
  • Background in Local Government or a similar sector.
  • Working knowledge of CIVICA Financials is advantageous.
  • Previous experience in accounts receivable within a large organization.
  • Proven ability to interact effectively with Debt Recovery Agents/Solicitors.

Compensation Details:

This position offers an estimated hourly wage of £19.53, resulting in a monthly salary of approximately £3,744.90 (£44,934.80 annually), along with additional benefits.



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