Debt Resolution Coordinator
9 hours ago
About the Opportunity:
i-Jobs seeks a skilled Debt Resolution Coordinator to join our finance team. As a Debt Resolution Coordinator, you will play a crucial role in providing a holistic housing debt recovery service across the borough.
Main Responsibilities:
- Oversee the management of accounts, ensuring timely recovery of debts from former tenants, TA clients, non-residential lettings, and sundry debt.
- Offer expert assistance, guidance, and training to colleagues as needed.
- Implement debt recovery strategies in line with the Corporate Debt Policy.
- Cultivate excellent relationships with customers, responding promptly to inquiries via various channels.
- Collaborate closely with external partners, including debt collection agencies, to facilitate smooth operations.
- Efficiently manage direct debit payments to minimize delays.
Necessary Qualifications:
- A minimum of 1 year of experience in Debt Management/Recovery.
- Background in Local Government or a similar sector.
- Working knowledge of CIVICA Financials is advantageous.
- Previous experience in accounts receivable within a large organization.
- Proven ability to interact effectively with Debt Recovery Agents/Solicitors.
Compensation Details:
This position offers an estimated hourly wage of £19.53, resulting in a monthly salary of approximately £3,744.90 (£44,934.80 annually), along with additional benefits.
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