Senior Travel Assistance Specialist

1 month ago


Esher, Surrey, United Kingdom Healix Full time
About the Role

We seek an experienced Senior Assistance Coordinator to join our dynamic International Medical Assistance team in the UK.

The successful candidate will be responsible for delivering exceptional customer service, ensuring timely and effective resolution of travel and medical claims.

  • Utilize knowledge of the travel insurance arena to provide guidance and support to the team, identifying opportunities for improvement and growth.
  • Develop and maintain strong relationships with clients, underwriters, and other stakeholders, promoting a collaborative and responsive approach.
  • Foster a culture of continuous learning and development, staying up-to-date with industry trends and best practices.
Requirements:
  • Strong analytical and problem-solving skills, with the ability to think critically and creatively.
  • Excellent communication and interpersonal skills, with experience working in a fast-paced environment.
  • Estimated annual salary: £25,000 - £35,000 depending on experience.


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