Account Director

6 days ago


Harpenden, Hertfordshire, United Kingdom Cleaning Full time

Job Summary:

The Account Director will play a key role in driving business growth and delivering exceptional client experiences within our Cleaning services division. This is an exciting opportunity for a seasoned professional to join our team and contribute to the success of our Make Ready business.

Key Responsibilities:

  • Maintain strong relationships with clients and ensure high levels of satisfaction through proactive communication and issue resolution.
  • Develop and implement strategies to improve service delivery and quality, ensuring compliance with industry standards and regulations.
  • Collaborate with cross-functional teams to identify business opportunities and drive revenue growth.
  • Conduct regular contract reviews and specification meetings with clients to ensure alignment and optimize contract performance.
  • Monitor and analyze financial performance, identifying areas for cost savings and process improvements.
  • Ensure adherence to Health and Safety procedures and legislation, maintaining a safe working environment for all employees and clients.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
  • Strong leadership and motivational skills, with experience in managing teams and driving business results.
  • Proven track record in financial forecasting, budgeting, and analysis, with the ability to identify opportunities for growth and improvement.
  • Working knowledge of Health and Safety systems and regulations in the cleaning industry.
  • Passionate, flexible, and trustworthy, with a commitment to delivering exceptional results and exceeding client expectations.
  • Hold a full driving license and be able to travel to client sites as required.

What We Offer:

As a valued member of our team, you will have the opportunity to work with a leading provider of cleaning services, driving business growth and delivering exceptional client experiences. We offer a range of benefits, including:

  • Employee ownership, with opportunities for growth and development.
  • Two paid volunteering days annually, supporting local communities and initiatives.
  • Access to over 250 perks and exclusive deals, enhancing your work-life balance.
  • Comprehensive training and development programs, supporting your career growth and progression.
  • A commitment to Diversity, Equity, and Inclusion, fostering a culture of respect and inclusivity.

Our Commitment to Diversity, Equity, and Inclusion:

At Churchill, we are committed to creating an inclusive and equitable work environment, where all employees feel valued and respected. We strive to attract, develop, and retain the best talent from diverse backgrounds, fostering a culture of inclusivity and respect.



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