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Product Support Specialist

1 month ago

City Of London, United Kingdom cv-library.co - Jobboard Full time

Are you a tech-savvy individual looking for a challenging role in the travel industry? We are seeking a Product Support Specialist to join our team at cv-library.co - Jobboard. As a Product Support Specialist, you will be responsible for providing exceptional support to our Travel Consultants, ensuring they get the most out of our cutting-edge travel booking platform.

Key Responsibilities:
  • Deliver top-notch support to our Travel Consultants, addressing any platform-related queries.
  • Collaborate with our partner travel companies across London to provide on-site support, conduct training sessions, and build strong relationships.
  • Develop a deep understanding of our platform and contribute to the conceptualization of system advancements.
  • Create engaging training materials and conduct workshops to help our Travel Consultants maximize the platform's potential.
Requirements:
  • Previous experience in a similar role in the SAAS or Travel Sector.
  • Strong technical aptitude, with the ability to learn new software and technology.
  • Familiarity with travel booking platforms and/or CRM systems is a significant advantage.
  • Ability to travel around London to work with our partner travel companies.
What We Offer:
  • Flexible working arrangements.
  • Mental Well-being Support.
  • Opportunities for Learning and Development.
  • 25 days annual leave, plus bank holidays.
  • A supportive and inclusive work environment.

If you're passionate about delivering exceptional support and have the necessary skills and experience, please submit your CV to us.