Sales Performance Specialist
1 month ago
We are seeking a highly motivated Sales Performance Specialist to join our team at MSX - TPS.
Key Responsibilities:- Achieve personal Key Performance Indicators (KPIs) and revenue objectives with target customers.
- IDentify and provide parts that meet customer sales requirements.
- Utilize all product promotions effectively to achieve specific targets set.
- Identify and leverage potential sales opportunities within the customer base.
- Maintain own product knowledge and awareness of competitor activity.
- Build strong working relationships with customers through regular contact via phone and face-to-face visits.
- Provide a high level of service to customers by understanding their requirements, responding to requests, progressing orders, and providing expert advice.
- Communicate timely information to customers regarding their credit status.
- Liaise with the TPS Centre team to ensure good working relationships and delivery of excellent customer service.
- Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales.
- Handle incoming calls and customer enquiries within KPIs, using the approved greeting.
- Ensure the proper and accurate use of all systems to search and order parts.
- Complete all required documentation accurately and promptly.
- Process cash and credit card transactions in line with TPS Guidelines in the Operations Manual.
- Possess strong communication and interpersonal skills.
- Have a proven track record in sales performance and achievement of targets.
- Be proficient in utilizing various software applications and systems.
- Demonstrate a high level of product knowledge and awareness of competitor activity.
- Show ability to work independently and as part of a team.
$60,000 - $80,000 per annum.
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