Service Leader
3 weeks ago
We are seeking an experienced Head Waiter to join our dynamic team at The Kensington. As a seasoned hospitality professional, you will have a deep understanding of what it takes to deliver exceptional service in a fast-paced environment.
Salary: £55,000 - £75,000 per annum, depending on experience. This role offers a competitive salary, along with a range of benefits and opportunities for career advancement.
Your key responsibilities will include:
- Leading a team of servers and bartenders to provide exceptional service to guests;
- Ensuring that all areas of the restaurant and bar are clean and well-maintained;
- Managing customer complaints and resolving issues promptly;
- Collaborating with the culinary team to ensure that food and beverages are served promptly and efficiently;
Requirements:
- Minimum 5 years' experience as a server or bartender in a high-end hospitality environment;
- Excellent communication and leadership skills;
- Ability to work effectively under pressure in a fast-paced environment;
Benefits:
- Ongoing training and development opportunities;
- A generous staff discount scheme;
- A comprehensive pension scheme;
The Kensington is a luxury hotel located in one of London's most exclusive neighbourhoods. We offer a range of luxurious amenities and services to our guests, including a world-class spa, a fitness centre, and several dining options. Our team members are highly trained and dedicated to delivering outstanding service, making us the perfect choice for anyone looking for a challenging and rewarding career opportunity.
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