Service Leader

3 weeks ago


London, Greater London, United Kingdom The Kensington Full time

We are seeking an experienced Head Waiter to join our dynamic team at The Kensington. As a seasoned hospitality professional, you will have a deep understanding of what it takes to deliver exceptional service in a fast-paced environment.

Salary: £55,000 - £75,000 per annum, depending on experience. This role offers a competitive salary, along with a range of benefits and opportunities for career advancement.

Your key responsibilities will include:

  • Leading a team of servers and bartenders to provide exceptional service to guests;
  • Ensuring that all areas of the restaurant and bar are clean and well-maintained;
  • Managing customer complaints and resolving issues promptly;
  • Collaborating with the culinary team to ensure that food and beverages are served promptly and efficiently;

Requirements:

  • Minimum 5 years' experience as a server or bartender in a high-end hospitality environment;
  • Excellent communication and leadership skills;
  • Ability to work effectively under pressure in a fast-paced environment;

Benefits:

  • Ongoing training and development opportunities;
  • A generous staff discount scheme;
  • A comprehensive pension scheme;

The Kensington is a luxury hotel located in one of London's most exclusive neighbourhoods. We offer a range of luxurious amenities and services to our guests, including a world-class spa, a fitness centre, and several dining options. Our team members are highly trained and dedicated to delivering outstanding service, making us the perfect choice for anyone looking for a challenging and rewarding career opportunity.



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