CRM & Database Strategist

2 weeks ago


Manchester, United Kingdom Zachary Daniels Full time £45,000 - £50,000
About the Role

We're seeking a talented CRM Manager to join our team at Zachary Daniels. As a key member of our marketing department, you'll be responsible for crafting customer experiences that drive meaningful connections and retention.

Key Responsibilities
  • Develop and implement data-driven retention campaigns across multiple channels, ensuring every interaction is impactful and aligned with our brand.
  • Collaborate with the marketing team to ensure content is on-brand and lead the CRM marketing calendar, communicating with key stakeholders.
  • Conduct competitor research, oversee segmentation, and AB testing strategies, and work with the creative team to develop fresh, innovative content.
Requirements
  • A degree in Marketing or a related field.
  • ~3+ years' experience in a CRM role, ideally using platforms like Klaviyo.
  • A solid understanding of CRM systems, data analysis, and customer segmentation.
  • Strong Excel skills and a basic understanding of HTML for campaign editing.
  • A proactive, detail-oriented approach with a passion for making data-driven decisions.
What We Offer

Enjoy a competitive salary, great benefits, and the flexibility of hybrid/remote working. This is your chance to lead, innovate, and help us build stronger, longer-lasting customer relationships.



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