End-to-End Customer Experience Lead

1 week ago


Liverpool, Liverpool, United Kingdom Harnham Full time

Optimise Customer Journeys

A dynamic fashion retailer is seeking a Customer Insights Manager to lead on customer experience optimisation.

You will gather insights from surveys and other data sources to enhance customer advocacy, loyalty, and experience. Your analysis will inform business decisions and drive growth.

Key Skills:

  • Experience in customer insights and journey mapping
  • Strong analytical and problem-solving skills
  • Leadership experience preferred

What We Offer:

  • £58,000 - £68,000 per annum

About the Role:

This is an excellent opportunity to work with a leading fashion retailer and drive customer experience improvements.



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