Automotive Client Relationship Manager
3 days ago
Automotive Customer Support Executive
About Us:
At Speedy Hire Plc, we pride ourselves on being a leader in the equipment rental and associated services industry. With a strong foundation of customer-centricity, innovation, and excellence, we strive to deliver exceptional results for our clients. As an integral part of our team, you will play a critical role in supporting our growth and success by providing outstanding customer service and building strong relationships with our clients.
Our company values include a commitment to quality, innovation, and customer satisfaction. We believe in empowering our employees to take ownership of their work and contribute to our shared goals. If you share these values and are passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.
Job Summary:
We are seeking a highly skilled Automotive Customer Support Executive to join our team at Speedy Hire Plc. In this role, you will be responsible for building and maintaining strong relationships with our clients in the automotive sector. You will work closely with account managers to provide exceptional customer service and ensure that our clients receive the best possible experience. Your primary focus will be on conducting business reviews to understand client needs and preferences, identifying opportunities to improve our services, and working collaboratively with internal stakeholders to implement changes.
As a key member of our team, you will be expected to demonstrate excellent interpersonal skills, with the ability to build rapport with customers from diverse backgrounds. Previous sales experience is also essential, as you will need to use your organisational skills to manage multiple accounts and meet sales targets. A hardworking attitude and strong work ethic are equally important, as you will be required to work independently and as part of a team to achieve business objectives.
If you have a passion for customer service and a proven track record of success in a similar role, we encourage you to apply for this exciting opportunity. As a valued member of our team, you can expect to receive comprehensive training and development support, as well as opportunities for career progression within our organisation.
Responsibilities:
• Conduct business reviews with clients to understand their needs and preferences
• Identify opportunities to improve our services and work collaboratively with internal stakeholders to implement changes
• Manage multiple accounts and meet sales targets, using your organisational skills and experience
• Build and maintain strong relationships with clients, using your interpersonal skills and customer-focused approach
What We Offer:
As a valued member of our team, you can expect to receive a competitive salary of £30,000-£40,000 per annum, plus a range of benefits including 26 days' holiday (plus bank holidays), life assurance, pension scheme, canteen facilities, and opportunities for training and development.
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