Global Account Director

4 weeks ago

London, Greater London, United Kingdom Instant Impact Full time
Job Description

At Instant Impact, we're seeking a highly skilled Account Director to lead one of our largest partnerships, delivering exceptional talent acquisition services that align with our clients' strategic goals.

This is a unique opportunity to join our team and drive transformation, growth, and success. As an Account Director, you'll be responsible for managing SLAs and performance metrics, leading by example, collaborating with internal teams, and driving efficiency through the use of AI and technology.

You'll work closely with our clients to understand their needs and develop tailored solutions that meet their goals. Your focus will be on building deep client relationships, driving transformation, and generating growth.

Key Responsibilities:

  • Operational Excellence: Deliver results, manage SLAs and performance metrics, and ensure top-notch service.
  • Lead by Example: Showcase TA expertise through strategic hires, inspiring high standards across your team.
  • Collaborate for Success: Partner with Centers of Excellence and internal teams for seamless service and project execution.
  • Proactive Performance: Keep stakeholders informed, quickly resolving any risks to maintain top performance.
  • Drive Efficiency: Optimize processes using AI and tech, always seeking new ways to improve operational efficiency.

Strategy & Transformation:

  • Shape TA Strategy: Own the client's TA strategy, aligning transformation efforts with business goals.
  • Build Strategic Partnerships: Develop strong relationships with stakeholders to support long-term success.
  • Be Data-Driven: Use insights to anticipate needs, offering solutions that enhance TA processes.
  • Spot Opportunities: Identify ways to enhance services, driving client growth and maximizing revenue.
  • Lead Change: Define and manage improvement plans for TA and broader HR initiatives.

Leadership:

  • Inspire and Empower: Mentor your team to foster a high-performance culture.
  • Deliver Excellence: Provide coaching and development to ensure world-class service.
  • Champion Improvement: Uphold best practices and drive continuous improvement.
  • Engage with the Community: Share insights and lead training sessions, embodying the values.

Requirements:

  • International TA Expertise: Proven experience implementing and driving international TA solutions across EMEA and the USA.
  • Relationship Builder: Exceptional at forging strong connections, influencing, and engaging senior stakeholders.
  • Team Leader: Proven leader with a knack for guiding, coaching, and developing teams.
  • Project Driver: History of delivering transformation projects on time and within budget.
  • Tech-Savvy Organizer: Natural flair for staying on top of things, leveraging technology to streamline processes.
  • Data Enthusiast: Skilled at turning insights into strategic decisions that drive impact and align with business goals.
  • Innovative Problem Solver: Critical thinking and proactive approach to tackling challenges.
  • Growth Mindset: Eager to learn, adapt, and innovate, self-aware and dedicated to personal development.

We Offer:

  • Fantastic Compensation Package: Competitive base salary, rewarding bonus structure, and share options.
  • Ultimate Flexibility: Work from anywhere policy, allowing up to 4 weeks of remote work per year.
  • Top-Notch Healthcare: Private health insurance for you and your loved ones.
  • Home Office Support: £200 allowance for creating your perfect home office setup.
  • Invest in Yourself: £500 annual allowance for personal development and growth.
  • Generous Time Off: 25 days of holiday, plus Bank Holidays, Employee Enrichment Day, and Recharge Day.
  • Flexible Working Model: Work from home, onsite with clients, or at our amazing locations.
  • Fun Team Incentives: Away weekends, social events, and team lunches to build great memories.
  • Personal Growth Time: 10% of your workweek dedicated to developing yourself, enhancing client relationships, and contributing to Instant Impact's success.

At Instant Impact, everyone is welcome.

We are committed to maintaining and growing our diverse and dynamic team and the inclusive culture we have built. We encourage everyone to bring their authentic selves to work, regardless of age, sexuality, religion, disability, pronouns, neurodiversity, gender, ethnic group, or beliefs.

Instant Impact is actively seeking to hire a diverse workforce so we can continue to celebrate inclusion and diversity in its full.

Should you need any reasonable adjustments made to this application process, or need this job advert in different formatting, please do not hesitate to contact us.

We use AI to help us assess applications fairly and objectively.

At Instant Impact, we're in-house recruitment experts. We work in-house as an extension of our clients' HR function and provide the team, tech, marketing, and expertise that they need to hire the very best diverse talent.

In addition to recruiting high-quality talent directly, we work closely with HR to define and execute recruitment strategies ranging from improving diversity to taking advantage of new opportunities presented by remote working.

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