Senior Product Owner

4 weeks ago

London, Greater London, United Kingdom Starling Bank Full time
About the Role

We are seeking a highly skilled and experienced Product Owner to join our team at Starling Bank. As a Product Owner for Payments Solutions, you will be responsible for owning and shaping our product in the Payments domain. This is a strategic role that requires a deep understanding of Payments schemes, infrastructure, integrations, customer experiences, and operational processes.

You will work closely with our Business Development, Customer Success, and Engineering functions to design solutions that meet client needs and our product strategy. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context.

Key Responsibilities
  • Product consulting: You will have a detailed understanding of the Engine product and its Payments capabilities and work closely with the Business Development team on developed sales opportunities as well as the Delivery team in relation to client discovery work.
  • Engaging with clients to understand their needs, running exploratory workshops and delivering detailed demos of the product's Payments capabilities.
  • Designing and documenting Payments solutions for clients, helping them to understand what is and isn't possible with Engine.
  • Designing changes to our Payments capabilities within the product in-line with our product strategy, working with our engineering function to provide key client context and influence feature design.
  • Designing and delivering training to partners and/or clients.
Requirements
  • You have a background in Payments and possibly Retail/SME banking.
  • You understand common Payments customer experiences and operational processes as well as Payments schemes and how they work on a technical level.
  • You may also have a background in Product Management or experience working with Engineering teams to design features in a less formal manner (e.g. as an SME providing context to a wider engineering effort).
  • Experience of rapidly understanding problems and presenting solutions in a structured and informative manner.
What We Offer
  • 33 days holiday (including public holidays, which you can take when it works best for you).
  • An extra day's holiday for your birthday.
  • Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off.
  • 16 hours paid volunteering time a year.
  • Salary sacrifice, company enhanced pension scheme.
  • Life insurance at 4x your salary & group income protection.
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton.
  • Generous family-friendly policies.
  • Incentives refer a friend scheme.
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks.
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing.

We are an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

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