Front of House Team Assistant

3 days ago


West Bridgford, Nottinghamshire, United Kingdom Austin Fraser Full time
Responsibilities
  • Provide exceptional customer service by welcoming tenants and guests.
  • Ensure calls and emails are answered promptly and dealt with accordingly.
  • Deal with queries from occupiers and guests, offering assistance in resolving issues.
  • Sign in visitors and provide directions.
  • Accompany tenants and guests to available hot desks and meeting rooms.
  • Book, prepare, and clear meeting rooms as needed.
  • Report any relevant information and issues to the Front of House Manager and designated Facilities Management team.
  • Maintain a clean and tidy front-of-house area, replenishing stock in kitchens as necessary.
Requirements
  • Candidate should have experience in customer-facing roles, particularly in hotels, restaurants, corporate environments, airlines, or marketing/events sectors.
  • Friendly, professional, and bubbly personality.
  • Excellent communication skills, as you will be dealing with high-profile clients.


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