Part Time Front of House Ambassador

4 weeks ago


West Bridgford, Nottinghamshire, United Kingdom Austin Fraser Full time

Company Overview:

Austin Fraser is a leading provider of high-profile reception services in Nottingham, offering a unique opportunity for a skilled professional to join our team as a Receptionist. With a focus on delivering exceptional customer experiences, we are committed to providing a world-class service that exceeds client expectations.

Salary: £12,500 - £13,500 per annum

About the Role:

We are seeking an experienced and enthusiastic individual to provide front-of-house support at our client's site in Nottingham. As a key member of our team, you will be responsible for ensuring a five-star service is delivered to tenants and guests, handling calls and emails, and resolving any queries or issues that may arise.

Key Responsibilities:

  1. Customer Service: Ensure all tenants and guests receive a warm welcome and experience exceptional service throughout their visit.
  2. Communication: Answer all calls and respond to emails promptly and professionally, resolving any queries or issues that may arise.
  3. Tenant Liaison: Build strong relationships with tenants, responding to their needs and resolving any issues that may impact their experience.
  4. Administrative Tasks: Manage meeting rooms, book appointments, and handle other administrative tasks as required.

Requirements:

  • Customer-Facing Experience: Proven experience working in a customer-facing role, ideally in hotels, restaurants, corporate environments, airlines, or marketing/events.
  • Communication Skills: Excellent communication skills, both written and verbal, with the ability to interact with clients and colleagues at all levels.
  • Qualifications: A-levels or equivalent, with a focus on subjects such as business, hospitality, or event management.

Benefits:

We offer a competitive salary, comprehensive training program, and opportunities for career advancement. If you are a motivated and enthusiastic individual looking for a new challenge, please submit your application.



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