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Hospitality Staff

1 month ago

Burnley, Lancashire, United Kingdom Constellation Careers Full time

Job Summary

We are seeking a skilled and enthusiastic Hospitality Staff to join our team at Burnley FC. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our guests.

Key Responsibilities

  • Ensuring suites are readily set up prior to guests arriving
  • Order taking and serving food & beverages in a fast-paced environment
  • Use of tablets where required to ensure food service is delivered accordingly
  • Understanding the food options available to guests
  • Proactively assisting guests with any requirements
  • Liaising with management and Chef's regarding any guest requests
  • Escalating any customer complaints to management
  • Excellent customer service and punctuality

Requirements

  • Experience is preferable but not essential
  • Must be able to travel independently to venue
  • Good organisational and time management skills
  • The ability to remain calm during high-volume periods
  • Confidence when interacting with people
  • Excellent teamwork & problem-solving skills
  • Driven and dependable approach to work
  • Upbeat and welcoming personality

Why Work with Us?

  • Competitive pay £12.00 per hour
  • Be part of a great, supportive team
  • Opportunity to work in fast-paced events across Burnley and further afield

What We Offer

  • Excellent pay and benefits package
  • Opportunity for career development and growth
  • Supportive and collaborative team environment

How to Apply

Apply online now via our short application form. We will be in touch shortly and if successful, you could be working in one of our venues within a few days.