Youth Support Specialist
2 months ago
Depaul UK seeks a dedicated Youth Support Specialist to provide essential assistance to young adults facing homelessness in Brent.
As a Youth Support Specialist, you will play a vital role in ensuring the well-being and stability of our clients. Your responsibilities will encompass a range of tasks designed to empower individuals and guide them towards a brighter future.
Key Responsibilities:
- Manage daily administrative duties, including phone correspondence, petty cash handling, and rent collection.
- Provide immediate support and crisis intervention to clients experiencing challenging situations.
- Coordinate appointments with external service providers to ensure access to essential resources and guidance.
- Effectively address resident concerns and complaints, striving for amicable resolutions.
- Utilize strong interpersonal skills to de-escalate conflicts and foster a positive environment among service users.
Ideal Candidate Profile:
We are seeking an individual with a genuine passion for supporting vulnerable youth. The ideal candidate will possess:
- Prior experience interacting with clients in a service-oriented setting.
- A deep understanding of the challenges faced by individuals experiencing homelessness.
- Excellent communication and administrative skills, ensuring clear and concise interactions.
Depaul UK offers a comprehensive benefits package, including:
- Comprehensive training opportunities to enhance your skills and knowledge.
- Flexible working arrangements to accommodate individual needs.
- Generous annual leave entitlement.
- A contributory pension scheme for long-term financial security.
- Employee assistance program providing confidential support services.
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