Reception Manager

3 weeks ago


Bath, Bath and North East Somerset, United Kingdom Hotel Indigo Bath Full time
Reception Manager Opportunity at Hotel Indigo Bath

We are seeking an experienced Reception Manager to join our team at Hotel Indigo Bath, a boutique hotel located in the heart of Bath. As a Reception Manager, you will be responsible for providing exceptional customer service, leading the front office team, and ensuring the smooth operation of the reception area.

About the Role

This is a fantastic opportunity for a motivated and organized individual to take on a leadership role in our front office team. You will be responsible for managing the reception area, including checking-in guests, handling room assignments, and resolving any issues that may arise. You will also be responsible for leading a team of receptionists, providing guidance and support to ensure excellent customer service.

We are looking for someone with excellent communication skills, a strong attention to detail, and the ability to work well under pressure. You will be confident in your ability to lead a team, motivate and inspire others, and provide exceptional customer service.

Key Responsibilities
  • Manage the reception area, including checking-in guests, handling room assignments, and resolving any issues that may arise.
  • Lead a team of receptionists, providing guidance and support to ensure excellent customer service.
  • Ensure the smooth operation of the front office, including managing the front desk, handling guest inquiries, and resolving any issues that may arise.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with other departments to ensure seamless communication and service delivery.
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Strong leadership and management skills.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Excellent attention to detail and organizational skills.
  • Experience in a similar role within the hospitality industry.
What We Offer

We offer a competitive salary, excellent benefits package, and opportunities for career development and growth. If you are a motivated and organized individual with a passion for delivering exceptional customer service, we would love to hear from you.


  • Reception Manager

    4 weeks ago


    Bath, Bath and North East Somerset, United Kingdom Hotel Indigo Bath Full time

    Reception Manager Opportunity at Hotel Indigo BathWe are seeking an experienced Reception Manager to join our team at Hotel Indigo Bath, a boutique hotel located in the heart of this beautiful city. As a Reception Manager, you will be responsible for providing exceptional customer service, leading the reception team, and ensuring the smooth operation of the...

  • Reception Manager

    3 weeks ago


    Bath, Bath and North East Somerset, United Kingdom Hotel Indigo Bath Full time

    Reception Manager Opportunity at Hotel Indigo BathHotel Indigo Bath is seeking a highly skilled and experienced Reception Manager to join our team. As a key member of our front office team, you will be responsible for providing exceptional customer service and ensuring a warm welcome to our guests.Key Responsibilities:Lead and manage the Reception Team to...

  • Reception Manager

    3 weeks ago


    Bath, Bath and North East Somerset, United Kingdom Hotel Indigo Bath Full time

    Reception Manager Opportunity at Hotel Indigo BathHotel Indigo Bath is seeking a highly skilled and experienced Reception Manager to join our team. As a key member of our front office team, you will be responsible for providing exceptional customer service and ensuring a warm welcome to our guests.Key Responsibilities:Lead and manage the Reception Team to...

  • Reception Manager

    2 weeks ago


    Bath, Bath and North East Somerset, United Kingdom Hotel Indigo Bath Full time

    Reception Manager Opportunity at Hotel Indigo BathHotel Indigo Bath is seeking a highly motivated and experienced Reception Manager to join our team. As a key member of our front office team, you will be responsible for providing exceptional customer service and ensuring a warm welcome to our guests.The ideal candidate will have a strong track record in...


  • Bath, Bath and North East Somerset, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly organized and efficient Reception and Support Administrator to join our Ophthalmology department at the Royal United Hospitals Bath NHS Foundation Trust.Key ResponsibilitiesPatient Greeting and Administration: Greet patients and relatives at reception in a friendly and courteous manner, maintaining a high level of customer...


  • Bath, Bath and North East Somerset, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly organized and efficient Reception and Support Administrator to join our Ophthalmology department at the Royal United Hospitals Bath NHS Foundation Trust.Key ResponsibilitiesPatient Greeting and Administration: Greet patients and relatives at reception in a friendly and courteous manner, maintaining a high level of customer...


  • Bath, Bath and North East Somerset, United Kingdom Pertemps Bristol Commercial Full time

    Job Title: Temporary Receptionist/AdministratorJob Summary:Pertemps Bristol Commercial is seeking a highly organized and detail-oriented Temporary Receptionist/Administrator to join their team. As a key member of the administrative team, you will be responsible for providing exceptional support to the office staff and ensuring the smooth operation of the...


  • Bath, Bath and North East Somerset, United Kingdom Pertemps Bristol Commercial Full time

    Job Title: Temporary Receptionist/AdministratorJob Summary:Pertemps Bristol Commercial is seeking a highly organized and detail-oriented Temporary Receptionist/Administrator to join their team. As a key member of the administrative team, you will be responsible for providing exceptional support to the office staff and ensuring the smooth operation of the...

  • Duty Manager

    2 months ago


    Bath, Bath and North East Somerset, United Kingdom The Gainsborough Bath Spa Full time

    Job SummaryThe Gainsborough Bath Spa is seeking a highly skilled and experienced Duty Manager to lead our front office team in delivering exceptional guest service. As a key member of our management team, you will be responsible for ensuring that our guests receive a warm and welcoming experience, while also providing leadership and guidance to our reception...


  • Bath, Bath and North East Somerset, United Kingdom Ariel Healthcare Full time

    About the RoleAriel Healthcare is seeking a highly organized and detail-oriented Patient Services Advisor to join our team. As a key member of our Patient Services Team, you will play a vital role in ensuring the smooth and effective running of our reception and administrative functions.Key ResponsibilitiesAssist patients with obtaining appointments at a...


  • Bath, Bath and North East Somerset, United Kingdom Ariel Healthcare Full time

    About the RoleAriel Healthcare is seeking a highly organized and detail-oriented Patient Services Advisor to join our team. As a key member of our Patient Services Team, you will play a vital role in ensuring the smooth and effective running of our reception and administrative functions.Key ResponsibilitiesAssist patients with obtaining appointments at a...


  • Bath, Bath and North East Somerset, United Kingdom Ariel Healthcare Full time

    About the RoleAriel Healthcare is seeking a highly organized and communicative Patient Services Advisor to join our dynamic team. As a key member of our Patient Services Team, you will play a vital role in ensuring the smooth and effective running of our reception and administrative functions.Main ResponsibilitiesAssist patients with obtaining appointments...


  • Bath, Bath and North East Somerset, United Kingdom Ariel Healthcare Full time

    About the RoleAriel Healthcare is seeking a highly organized and customer-focused Patient Services Advisor to join our team. As a key member of our Patient Services Team, you will play a vital role in ensuring the smooth and effective running of our reception and administrative functions.Key ResponsibilitiesAssist patients with obtaining appointments at a...


  • Bath, Bath and North East Somerset, United Kingdom Ariel Healthcare Full time

    About the RoleAriel Healthcare is seeking a highly organized and customer-focused Patient Services Advisor to join our team. As a key member of our Patient Services Team, you will play a vital role in ensuring the smooth and effective running of our reception and administrative functions.Key ResponsibilitiesAssist patients with obtaining appointments at a...


  • Bath, Bath and North East Somerset, United Kingdom Ariel Healthcare Full time

    About the RoleAriel Healthcare is seeking a highly organized and efficient Patient Services Advisor to join our team. As a key member of our Patient Services Team, you will play a vital role in ensuring the smooth and effective running of our reception and administrative functions.Main ResponsibilitiesAssist patients with obtaining appointments at a time and...


  • Bath, Bath and North East Somerset, United Kingdom Ariel Healthcare Full time

    About the RoleAriel Healthcare is seeking a highly organized and detail-oriented Patient Services Advisor to join our team. As a key member of our Patient Services Team, you will play a vital role in ensuring the smooth and effective running of our reception and administrative functions.Key ResponsibilitiesAssist patients with obtaining appointments at a...


  • Bath, Bath and North East Somerset, United Kingdom Ariel Healthcare Full time

    About the RoleAriel Healthcare is seeking a highly organized and detail-oriented Patient Services Advisor to join our team. As a key member of our Patient Services Team, you will play a vital role in ensuring the smooth and effective running of our reception and administrative functions.Key ResponsibilitiesAssist patients with obtaining appointments at a...


  • Bath, Bath and North East Somerset, United Kingdom Ariel Healthcare Full time

    About the RoleAriel Healthcare is seeking a highly organized and detail-oriented Patient Services Advisor to join our team. As a key member of our Patient Services Team, you will play a vital role in ensuring the smooth and effective running of our reception and administrative functions.Key ResponsibilitiesAssist patients with obtaining appointments at a...


  • Bath, Bath and North East Somerset, United Kingdom Ariel Healthcare Full time

    About the RoleAriel Healthcare is seeking a highly organized and detail-oriented Patient Services Advisor to join our team. As a key member of our Patient Services Team, you will play a vital role in ensuring the smooth and effective running of our reception and administrative functions.Key ResponsibilitiesAssist patients with obtaining appointments at a...


  • Bath, Bath and North East Somerset, United Kingdom Ariel Healthcare Full time

    About the RoleAriel Healthcare is seeking a highly organized and customer-focused Patient Services Advisor to join our team. As a key member of our Patient Services Team, you will play a vital role in ensuring the smooth and effective running of our reception and administrative functions.Key ResponsibilitiesAssist patients with obtaining appointments at a...