Reception Manager
3 weeks ago
We are seeking an experienced Reception Manager to join our team at Hotel Indigo Bath, a boutique hotel located in the heart of Bath. As a Reception Manager, you will be responsible for providing exceptional customer service, leading the front office team, and ensuring the smooth operation of the reception area.
About the RoleThis is a fantastic opportunity for a motivated and organized individual to take on a leadership role in our front office team. You will be responsible for managing the reception area, including checking-in guests, handling room assignments, and resolving any issues that may arise. You will also be responsible for leading a team of receptionists, providing guidance and support to ensure excellent customer service.
We are looking for someone with excellent communication skills, a strong attention to detail, and the ability to work well under pressure. You will be confident in your ability to lead a team, motivate and inspire others, and provide exceptional customer service.
Key Responsibilities- Manage the reception area, including checking-in guests, handling room assignments, and resolving any issues that may arise.
- Lead a team of receptionists, providing guidance and support to ensure excellent customer service.
- Ensure the smooth operation of the front office, including managing the front desk, handling guest inquiries, and resolving any issues that may arise.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Collaborate with other departments to ensure seamless communication and service delivery.
To be successful in this role, you will need:
- Excellent communication and interpersonal skills.
- Strong leadership and management skills.
- Ability to work well under pressure and manage multiple tasks simultaneously.
- Excellent attention to detail and organizational skills.
- Experience in a similar role within the hospitality industry.
We offer a competitive salary, excellent benefits package, and opportunities for career development and growth. If you are a motivated and organized individual with a passion for delivering exceptional customer service, we would love to hear from you.
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Reception Manager
4 weeks ago
Bath, Bath and North East Somerset, United Kingdom Hotel Indigo Bath Full timeReception Manager Opportunity at Hotel Indigo BathWe are seeking an experienced Reception Manager to join our team at Hotel Indigo Bath, a boutique hotel located in the heart of this beautiful city. As a Reception Manager, you will be responsible for providing exceptional customer service, leading the reception team, and ensuring the smooth operation of the...
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Reception Manager
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Bath, Bath and North East Somerset, United Kingdom Hotel Indigo Bath Full timeReception Manager Opportunity at Hotel Indigo BathHotel Indigo Bath is seeking a highly skilled and experienced Reception Manager to join our team. As a key member of our front office team, you will be responsible for providing exceptional customer service and ensuring a warm welcome to our guests.Key Responsibilities:Lead and manage the Reception Team to...
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Reception Manager
3 weeks ago
Bath, Bath and North East Somerset, United Kingdom Hotel Indigo Bath Full timeReception Manager Opportunity at Hotel Indigo BathHotel Indigo Bath is seeking a highly skilled and experienced Reception Manager to join our team. As a key member of our front office team, you will be responsible for providing exceptional customer service and ensuring a warm welcome to our guests.Key Responsibilities:Lead and manage the Reception Team to...
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Reception Manager
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Bath, Bath and North East Somerset, United Kingdom Hotel Indigo Bath Full timeReception Manager Opportunity at Hotel Indigo BathHotel Indigo Bath is seeking a highly motivated and experienced Reception Manager to join our team. As a key member of our front office team, you will be responsible for providing exceptional customer service and ensuring a warm welcome to our guests.The ideal candidate will have a strong track record in...
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