Reception and Support Coordinator

3 weeks ago


Bath, Bath and North East Somerset, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time
Job Summary

We are seeking a highly organized and efficient Reception and Support Administrator to join our Ophthalmology department at the Royal United Hospitals Bath NHS Foundation Trust.

Key Responsibilities
  1. Patient Greeting and Administration: Greet patients and relatives at reception in a friendly and courteous manner, maintaining a high level of customer service.
  2. Appointment Management: Efficiently manage patient appointments and details on the patient administration system (Millennium), ensuring accurate and up-to-date information.
  3. Clerical Duties: Perform various clerical tasks, including scanning and attaching documents to patient records, updating spreadsheets, and data entry for RTT and outcome forms.
  4. Department Support: Demonstrate flexibility and adaptability to meet the needs of the department, ensuring smooth-running operations and providing cover as required.
Requirements

To be successful in this role, you will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will also have proficient computer skills and be able to learn new systems quickly.

We value staff wellbeing and offer a range of support programs to promote a healthy work-life balance. If you are a motivated and organized individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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