Support Services Coordinator

4 weeks ago


Bath, Bath and North East Somerset, United Kingdom You First Support Services CIC Full time

Job Title: Support Services Coordinator

Job Summary:

We are seeking a highly skilled Support Services Coordinator to join our team at You First Support Services CIC. As a key member of our management team, you will be responsible for providing operational support to our support workers, ensuring the delivery of high-quality services to our clients.

Key Responsibilities:

  • Deliver one-to-one support to support workers to enhance their skills and knowledge.
  • Conduct return-to-work interviews for support workers to ensure a smooth transition back to work.
  • Chair micro-team meetings to discuss ongoing support plans and strategies.
  • Carry out observations of social care practice, including medication assessments, to ensure compliance with regulatory requirements.
  • Take a lead role in quality assurance audits and management reporting duties to ensure the highest standards of service delivery.
  • Contribute to the writing of care plans, including assessment and risk management plans, to ensure the needs of our clients are met.
  • Support on-call duties once a month, providing cover for last-minute support worker absences and receiving a retainer payment of £150 plus hourly rate for any support delivered.

Requirements:

  • Experience in a similar role, preferably in a social care setting.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Highly organized and able to prioritize tasks effectively.

Working Hours: 28-37 hours per week, with flexibility to work additional hours as required.

Hourly Rate: £14.75 per hour, plus £150 retainer payment for on-call duties.


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