Maternity Service Coordinator

20 hours ago

Bath, Bath and North East Somerset, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time

About the Role



At Royal United Hospitals Bath NHS Foundation Trust, we are committed to providing exceptional care to our patients and their families. As a Maternity Service Coordinator, you will play a vital role in supporting the multidisciplinary team working within our Maternity Hub at Paulton.



Main Responsibilities



You will provide administrative support to the Maternity hubs and Specialist midwives, including word processing, letter composition, typing, filing, photocopying, entering patient details into Millennium, data entry using databases/spreadsheets to capture information, coordinating the unit diary, tracking maternity records via emails and phone calls, arranging and booking meetings, and producing patient wristbands as directed.



You will also be the first point of contact for callers, including women and their families, members of the public, clinical staff, GPs, and health visitors. You will deal with enquiries, take accurate telephone messages, and book appointments/referrals as required.



Accurate inputting of women's data at initial contact and maintaining appointment schedules efficiently on Millennium is essential. You will liaise with other multi-disciplinary teams, Children's Centres, and Child Health Department, making appointments where necessary.



You will support the Midwifery team in the arrangement of antenatal classes within the unit and handle telephone and face-to-face enquiries, concerns, or comments while mindful of confidentiality issues.



About Us



We value people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. We pride ourselves on exceptional, person-centred care and strive to create a compassionate and inclusive environment.



We are committed to creating opportunities to learn and grow, valuing everyone's contribution in supporting our patients and staff. A culture of learning, developing, and innovating runs throughout our organisation, and we want to support you to thrive.



Our salaries are competitive, with an estimated salary range of £25,000 - £30,000 per annum, depending on experience. We offer a comprehensive benefits package, including a pension scheme, generous holiday entitlement, and access to training and development opportunities.



Required Skills and Qualifications



To succeed in this role, you will need good general standard of education, IT skills, and word processing/typing skills. Previous reception experience and working face-to-face with the public in a busy environment are desirable.



Benefits



In addition to a competitive salary and comprehensive benefits package, we offer a supportive work environment, flexible working arrangements, and opportunities for career progression.

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