Retail Manager

2 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom ESTÉE LAUDER Companies Full time
About the Job

We are seeking an exceptional Retail Manager to lead our team of Sales Advisors and drive sales, customer service, and operational excellence in our prestige beauty stores. As a dynamic and inspirational leader, you will create and execute business plans to recruit and retain customers through strategic targeting, impactful events, and exceptional customer relationship management.

Key Responsibilities:
  • Develop and execute sales and service strategies to meet brand targets and KPIs
  • Lead and inspire a high-performing team to achieve operational excellence and deliver exceptional customer experiences
  • Collaborate with store management to support the multi-brand vision and operational support
  • Maintain retail standards, including product presentation, housekeeping, displays, messaging, and pricing
About You

You will be a passionate beauty enthusiast with a strong commercial acumen, excellent communication skills, and experience in change management. As a collaborative and inspiring leader, you will empower your team to take ownership and accountability, driving business growth and delivering exceptional results.

The estimated salary for this role is $60,000 - $80,000 per year, depending on location and experience.



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