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Administrative Coordinator

2 months ago

Windermere, United Kingdom ReCulture Full time

We are seeking a highly organized and detail-oriented Administrative Coordinator/Insurance Support Specialist to join our team at ReCulture. As a well-established, growing commercial insurance firm specializing in property and fleet/vehicle insurance, we are looking for a talented professional to provide comprehensive administrative support to our sales and wider team.


The ideal candidate will have at least two years of experience in the commercial insurance sector and a passion for delivering exceptional customer service. They will be responsible for answering incoming calls, helping client inquiries, and providing excellent customer service.


Key Responsibilities:


  • Provide administrative support to the sales and wider team, ensuring smooth day-to-day operations
  • Answer incoming calls and help client inquiries
  • Follow up with customers and obtain required documentation, ensuring all paperwork is completed accurately and on time
  • Maintain and update client records, ensuring all information is current and compliant with industry regulations
  • Assist in preparing quotes, proposals, and other documentation for clients
  • Coordinate with insurers and underwriters to process policy amendments and renewals
  • Manage and prioritize multiple tasks, ensuring deadlines are met


Requirements:


  • Minimum of 2 years' experience in the insurance industry, with a focus on commercial insurance
  • Strong organizational skills and attention to detail
  • Excellent communication skills, both written and verbal
  • Ability to work independently and manage time effectively in a remote setting
  • Proficient in using insurance software and Microsoft Office Suite
  • A proactive and customer-focused attitude


What You Will Receive:


  • Competitive salary based on experience
  • Flexible working hours with the comfort of working from home
  • Opportunity to grow with a supportive and dynamic team
  • Comprehensive training and development opportunities


ReCulture is committed to being an outstanding diverse and inclusive employer and is fully committed to presenting the best candidates for the role irrespective of background. We are keen to help our clients develop workforce representation from currently under-represented groups, including Black, Asian and Minority Ethnic (BAME) communities; Lesbian, Gay, Bi and Trans (LGBT) people and those living with physical, mental and/or sensory disability.