Technical Support Specialist

3 days ago


Kingston upon Hull, United Kingdom Cooper Lomaz Recruitment Ltd Full time

We are currently recruiting for a Technical Support Specialist to join our expanding technical team in Hull. The successful candidate will be responsible for providing technical assistance to our operations IT users, ensuring that all IT equipment and systems operate efficiently.

This role involves daily monitoring of information logs and data assessments, as well as contributing to ongoing IT projects. You will work closely with our team to complete project tasks to high professional standards.

Responsibilities:

  • Provide technical support to operations IT users
  • Assist with ongoing IT projects
  • Monitor IT systems for efficiency and effectiveness
  • Implement security measures to protect IT systems
  • Test systems for potential risks and vulnerabilities

Deliverables:

  • Diagnose and resolve hardware and software issues
  • Maintain accurate records of IT inventory
  • Respond to and resolve IT helpdesk requests
  • Prioritize and escalate technical issues
  • Enhance IT system security

About the Opportunity:

This is an excellent opportunity for a motivated individual to develop their technical skills and contribute to the growth of our technical team. We offer a competitive salary range of £25,000 - £27,000 per annum.


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