Senior IT Support Specialist

1 week ago


Kidderminster, Worcestershire, United Kingdom Red Recruitment Full time
Job Description

Company Overview

Red Recruitment is a leading recruitment agency specializing in placing top talent in the technology and telecoms sectors.

Job Summary

We are seeking a highly skilled 3rd Line IT Support Engineer to join our client, a renowned telecoms and technology company. As a key member of the technical support team, you will be responsible for providing expert-level technical support to customers across the UK.

Key Responsibilities

  • Investigate and resolve complex technical issues, providing timely and effective support to customers.
  • Take ownership of technical issues, working closely with the team to ensure resolution and minimize recurrence.
  • Diagnose and troubleshoot technical issues, utilizing advanced technical skills and knowledge.
  • Collaborate with the technical team to develop and implement technical solutions, improving overall customer satisfaction.
  • Stay up-to-date with the latest technology trends and advancements, applying this knowledge to improve technical support services.

Requirements

  • High-level technical experience in a hands-on role, with expertise in Windows and MAC desktop operating systems.
  • Proven experience in O365 Administration, O365 Exchange, Microsoft Intune, Server Administrative Tools, Firewalls and Switches, VMWare, Citrix, and Networking Protocols.
  • Excellent problem-solving skills, with the ability to work independently and as part of a team.
  • Strong communication and interpersonal skills, with the ability to effectively interact with customers and technical teams.

What We Offer

  • A competitive salary range of £25,000 - £35,000 per annum, depending on experience.
  • A comprehensive benefits package, including company pension, cycle to work scheme, employee discount, free parking, health and wellbeing programme, on-site parking, private medical insurance, and referral programme.
  • A dynamic and supportive work environment, with opportunities for professional growth and development.


  • Kidderminster, Worcestershire, United Kingdom Applause IT Limited Full time

    Position OverviewApplause IT Limited is seeking a Senior IT Support Specialist to join our dynamic team within the telecommunications and technology sector.Role: Senior IT Support SpecialistLocation: KidderminsterCompensation: £25,000 - £35,000 annually (based on experience)Perks: Enjoy a casual dress code, a robust company pension plan, a cycle-to-work...


  • Kidderminster, Worcestershire, United Kingdom Red Recruitment Full time £25,000 - £35,000

    Red Recruitment is seeking a Senior IT Support Specialist to join a prominent telecoms and technology organization recognized for its excellence in the industry. The compensation for this role ranges from £25,000 to £35,000 annually, with a standard workweek from Monday to Friday. Benefits and Package for a Senior IT Support Specialist:Salary: £25,000 -...


  • Kidderminster, Worcestershire, United Kingdom Applause IT Recruitment Full time

    We are seeking a skilled Technical Support Specialist to join our team at Applause IT Recruitment. As a leading IT recruitment agency, we specialize in placing top talent in various roles within the industry.Job Title: Technical Support SpecialistLocation: RemoteSalary: £25,000 - £35,000 per year (dependent on experience)Benefits: Flexible working hours,...

  • IT Support Specialist

    2 weeks ago


    Kidderminster, Worcestershire, United Kingdom Applause IT Recruitment Full time £25,000 - £35,000

    **Job Summary**We are seeking a highly skilled 3rd Line IT Support Engineer to join our team at Applause IT Recruitment. As a key member of our technical support team, you will be responsible for providing exceptional technical support to our clients.Key Responsibilities:Take ownership of complex technical issues and provide expert support via remote-control...

  • IT Support Specialist

    2 weeks ago


    Kidderminster, Worcestershire, United Kingdom Applause IT Recruitment Full time £25,000 - £35,000

    We are seeking a highly skilled 3rd Line IT Support Engineer to join our team at Applause IT Recruitment. As a leading IT recruitment agency, we specialize in placing top talent in the tech industry.About the Role:We are recruiting for a 3rd Line IT Support Engineer to provide technical support to our clients. The ideal candidate will have a strong...

  • IT Support Specialist

    2 weeks ago


    Kidderminster, Worcestershire, United Kingdom Applause IT Recruitment Full time £25,000 - £35,000

    We are seeking a skilled 3rd Line IT Support Engineer to join our team at Applause IT Recruitment. As a leading IT recruitment agency, we specialize in placing top talent in the tech industry.About the Role:We are recruiting for a 3rd Line IT Support Engineer to provide technical support to our clients. The ideal candidate will have a strong background in IT...

  • IT Support Specialist

    2 weeks ago


    Kidderminster, Worcestershire, United Kingdom Applause IT Recruitment Full time

    Job Title: 3rd Line IT Support EngineerWe are seeking a highly skilled IT professional to join our team at Applause IT Recruitment as a 3rd Line IT Support Engineer.About the RoleAs a key member of our technical team, you will be responsible for providing remote technical support for complex issues, taking ownership of technical problems, and managing...

  • IT Support Specialist

    2 weeks ago


    Kidderminster, Worcestershire, United Kingdom Applause IT Recruitment Full time

    Job DescriptionCompany OverviewApplause IT Recruitment is a leading provider of IT solutions and services, recognized for our exceptional 24/7 support and trusted supplier of voice, data, cloud, security, and mobile solutions to thousands of businesses across the UK.Job SummaryWe are seeking a highly skilled 3rd Line IT Support Engineer to join our team. As...


  • Kidderminster, Worcestershire, United Kingdom Network IT Recruitment Limited Full time

    About the RoleWe are seeking a highly skilled Third Line Support Specialist to join our team at Network IT Recruitment Limited. As a key member of our technical team, you will be responsible for delivering projects for our key clients and providing technical expertise to support the development of junior engineers.Key ResponsibilitiesProject Delivery: Take...


  • Kidderminster, Worcestershire, United Kingdom Network IT Recruitment Limited Full time

    About the RoleWe are seeking a highly skilled Third Line Support Specialist to join our team at Network IT Recruitment Limited. As a key member of our technical team, you will be responsible for delivering projects for our key clients and providing technical expertise to support the development of junior engineers.Key ResponsibilitiesAct as a point of...


  • Kidderminster, Worcestershire, United Kingdom Network IT Recruitment Limited Full time

    About the RoleWe are seeking a highly skilled Third Line Support Specialist to join our team at Network IT Recruitment Limited. As a key member of our technical team, you will be responsible for delivering projects for our key clients and providing technical expertise to support the development of junior engineers.Key ResponsibilitiesAct as a point of...


  • Kidderminster, Worcestershire, United Kingdom Ernest Gordon Recruitment Limited Full time £40,000 - £50,000

    Position: Technical Support Specialist (Pathway to Senior Leadership) Location: Kidderminster Salary: £40,000 - £50,000 + Career Advancement, Training, Pension, Employee Benefits Are you an experienced Technical Support Specialist seeking a rewarding opportunity with a forward-thinking managed service provider? Join a collaborative team that values...


  • Kidderminster, Worcestershire, United Kingdom Residential Recruitment Full time £24,000 - £30,000

    Position OverviewResidential Recruitment is currently seeking a Senior Care Support Specialist to join our dedicated team. This role is focused on providing exceptional care and support to young individuals in a nurturing environment.About the CompanyWe are proud to represent a company renowned for its commitment to excellence in the childcare sector. With a...


  • Kidderminster, Worcestershire, United Kingdom Network IT Recruitment Limited Full time

    About the RoleWe are seeking a highly skilled Third Line Support Specialist to join our team at Network IT Recruitment Limited. As a key member of our technical team, you will be responsible for delivering projects for our key clients and providing technical expertise to support the development of junior engineers.Key ResponsibilitiesProject Delivery: Take...


  • Kidderminster, Worcestershire, United Kingdom Network IT Recruitment Limited Full time

    About the RoleWe are seeking a highly skilled Third Line Support Specialist to join our team at Network IT Recruitment Limited. As a key member of our technical team, you will be responsible for delivering projects for our key clients and providing technical expertise to support the development of junior engineers.Key ResponsibilitiesProject Delivery: Take...


  • Kidderminster, Worcestershire, United Kingdom Applause IT Recruitment Ltd Full time

    Job Title: 3rd Line IT Support EngineerWe are seeking a skilled 3rd Line IT Support Engineer to join our team at Applause IT Recruitment Ltd. As a leading telecoms and technology company, we provide exceptional 24/7 support and are a trusted supplier of voice, data, cloud, security, and mobile solutions to thousands of businesses across the UK.About the...


  • Kidderminster, Worcestershire, United Kingdom Applause IT Recruitment Ltd Full time

    Job Title: 3rd Line IT Support EngineerWe are seeking a skilled 3rd Line IT Support Engineer to join our team at Applause IT Recruitment Ltd. As a leading telecoms and technology company, we provide exceptional 24/7 support and are a trusted supplier of voice, data, cloud, security, and mobile solutions to thousands of businesses across the UK.About the...


  • Kidderminster, Worcestershire, United Kingdom Applause IT Recruitment Ltd Full time

    About the RoleWe are seeking a highly skilled IT Support Engineer to join our team at Applause IT Recruitment Ltd. As an IT Support Engineer, you will play a critical role in providing technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Key ResponsibilitiesProvide remote technical support to resolve customer...

  • IT Support Specialist

    2 weeks ago


    Kidderminster, Worcestershire, United Kingdom Applause IT Recruitment Ltd Full time

    About the RoleWe are seeking a highly skilled IT Support Engineer to join our team at Applause IT Recruitment Ltd. As an IT Support Engineer, you will play a critical role in providing technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Key ResponsibilitiesProvide remote technical support to resolve customer...


  • Kidderminster, Worcestershire, United Kingdom Ascenti Full time

    Join Ascenti as a Senior Physiotherapy SpecialistAt Ascenti, we are seeking a dedicated Senior Physiotherapy Specialist to deliver exceptional care to NHS patients facing intricate health challenges. This role offers the opportunity to work independently within a clinical setting while being part of a supportive national network.Position...