Lead IT Support Specialist

6 days ago

South Molton, Devon, United Kingdom Pertemps TM Full time
Join Pertemps TM as a Lead IT Support Specialist and contribute to a dynamic team within a prominent global manufacturing organization. This position focuses on delivering comprehensive end-user and operational support while managing the IT functions for the facility.

Compensation: £44,000 - £50,000 annually (commensurate with experience)
Work Schedule: Monday to Friday, 9 AM - 5 PM (flexible hours available)
Employee Benefits:
  • 25 days of annual leave plus public holidays
  • Variable Pay Plan bonus opportunity
  • Life Insurance at 3 times the annual salary
  • Health cash plan through Westfield Health
  • Subsidized on-site dining options
  • Additional flexible benefits to select from
Key Responsibilities:
  • Deliver IT support to approximately 250 staff members and assist with production-related IT needs
  • Act as a liaison between IT and users to uphold IT standards
  • Install, configure, and maintain hardware and client operating systems
  • Adhere to IT Service Management processes and engage in resolving significant IT challenges
  • Perform internal audits concerning IT systems and processes
Qualifications:
  • A relevant degree or 3-5 years of experience in IT support
  • Proficient understanding of wired and wireless networking, server management, and ITIL frameworks
  • Experience in managing complex IT infrastructures
  • Familiarity with production settings and the integration of new technologies
This role presents an exceptional opportunity to collaborate with a global leader in a supportive team atmosphere. Engage in stimulating projects and advance your professional journey.

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