Lead IT Support Specialist

6 days ago

South Molton, Devon, United Kingdom Pertemps TM Full time
Join Pertemps TM as a Lead IT Support Specialist, where you will play a crucial role in our operations. This position focuses on delivering exceptional support to end-users and overseeing IT functions within the organization.

Compensation: Competitive salary based on experience
Work Schedule: Monday to Friday, standard business hours (flexibility available)
Employee Benefits:
  • Generous vacation policy including public holidays
  • Performance-related bonus scheme
  • Life insurance equivalent to three times annual salary
  • Health cash plan
  • Onsite dining options at subsidized rates
  • Additional flexible benefits to tailor your package
Key Responsibilities:
  • Deliver IT support to approximately 250 staff members and assist with production-related IT needs
  • Act as a liaison between IT and users to enhance IT service standards
  • Install, configure, and maintain hardware and software systems
  • Adhere to IT service management protocols and assist in resolving complex IT challenges
  • Conduct audits related to IT systems and processes
Qualifications:
  • Relevant degree or 3-5 years of experience in IT support roles
  • Proficient understanding of both wired and wireless networking, server management, and ITIL practices
  • Experience in managing intricate IT environments
  • Familiarity with production settings and the integration of new technologies
This position offers a fantastic opportunity to collaborate with a leading organization and contribute to innovative projects while advancing your professional journey.

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