Business Support Specialist

3 weeks ago


Wath upon Dearne, United Kingdom Big Fish Little Fish Full time
About Us

Big Fish Little Fish is a forward-thinking company that values innovation and customer satisfaction. We are committed to delivering exceptional services and creating a positive work environment for our employees.

The Role

We are looking for an experienced Business Support Specialist to join our team. In this role, you will provide administrative support to our Operations Team, ensuring efficient day-to-day operations and maintaining high levels of customer satisfaction.

Key Responsibilities
  • Process change of tenancy applications accurately and promptly.
  • Coordinate meter exchanges, removals, and upgrades with precision.
  • Manage escalated debt proceedings with our Legal Team and field agents.
  • Communicate with customers via phone, email, and live chat to resolve queries.
  • Run commission reports and maintain accurate records.
What We Offer

In this role, you can expect a competitive salary of £28,000 - £32,000 per annum, depending on your experience. You will also have the opportunity to work with a talented team, develop your skills, and contribute to the growth of our business.

Requirements
  • Minimum 1-2 years' experience in administration or a related field.
  • Excellent organizational skills and attention to detail.
  • Strong communication and interpersonal skills.
  • Proficient in Microsoft Excel and other relevant software packages.


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