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Strategic Director of Enterprise Service Delivery
1 month ago
Transformative Leadership Opportunity
We are seeking a visionary Director to lead our Enterprise Service Management team in driving operational excellence and delivering high-quality services to our customers, stakeholders, and staff.
Key Responsibilities:
- Ensure the delivery of exceptional service experiences that meet the needs of our customers and stakeholders.
- Develop and implement strategic service reporting to showcase the value of our digital services.
- Implement best practices in service management across the enterprise, ensuring seamless integration and alignment with our digital transformation initiatives.
- Lead and manage a team of service management professionals, fostering a culture of innovation and excellence.
- Collaborate with cross-functional teams to ensure compliance with user-centered service design and agile delivery practices.
About Us:
Digital Health and Care Wales is a leading organization committed to harnessing technology and data to transform health and care services. As a key player in the NHS Wales family, we provide critical support to frontline staff and empower the people of Wales to take control of their health through digital services.
Our Benefits:
We offer a range of benefits, including flexible working arrangements, competitive salaries, and opportunities for career growth and development.
