Operations Team Lead

13 hours ago


Kirkwall, United Kingdom Lidl Full time
Job Summary

We are seeking a highly motivated and organized Retail Shift Manager to join our team at Lidl. As a key member of our store operations team, you will be responsible for maintaining high standards in the store, motivating your team, and taking charge of the shop floor.

Responsibilities:
  • Motivate and support your team by providing guidance and mentorship, aligning with our company values and principles.
  • Rapidly resolve issues and delegate tasks effectively to ensure seamless operations.
  • Create an environment where your colleagues can thrive and grow alongside you.
  • Lead store operations in the absence of the Store Manager or Deputy Store Manager, ensuring continuity and excellence.
  • Manage freshness, cash processes, inventory, and stock levels to guarantee smooth shift execution.
  • Deliver exceptional customer experiences consistently, setting a benchmark for quality service.
Requirements:
  • Proven experience in leading teams to achieve targets in fast-paced environments.
  • The ability to effectively delegate tasks and motivate your team members.
  • A calm and friendly demeanor, with patience to handle any situation that may arise.
  • A genuine passion to thrive as a vital part of our store team.
  • A proactive approach to help your colleagues develop themselves and enhance store operations.
What You'll Receive:
  • 30-35 days holiday (pro rata) for rest and relaxation.
  • An impressive 10% in-store discount on all purchases.
  • Enhanced family leave policy for work-life balance.
  • A comprehensive pension scheme for long-term security.
  • Long service awards for dedication and commitment.
  • Plus, more benefits tailored to your needs.

The salary for this role is £13.35 - £14.85 per hour, based on equal opportunity and fair pay structures. Additionally, there is an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts.


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