Brand Specialist
1 week ago
We are seeking a highly skilled Brand Specialist to join our team at The Retail Appointment Live. As a Brand Specialist, you will be responsible for delivering exceptional customer service, sharing product knowledge, and creating a memorable experience for our customers.
Key Responsibilities:
- Provide exceptional customer service by sharing product knowledge and creating a memorable experience
- Excite and motivate colleagues by sharing brand knowledge and communicating new product information
- Take responsibility for tasks beyond role expectations and identify opportunities to improve business, customer service, and retail standards
- Understand and follow health and safety procedures and security protocols
- Adapt to changing challenges and work in a flexible role
- Build and develop a client base by nurturing customer relationships
Requirements:
- Strong communication and interpersonal skills
- Ability to learn and understand sales, CRM, and NPS data
- Knowledge of competitors and ability to stay informed
- Experience in sales and service
- Collaborative and approachable leadership style
- Ability to maintain high standards and inspire others to do the same
About Us:
The Retail Appointment Live is a dynamic and fast-paced retail environment. We are committed to providing exceptional customer service and creating a memorable experience for our customers. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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