Brand Specialist

1 week ago


London, Greater London, United Kingdom The Retail Appointment Live Full time
Brand Specialist Job Description

We are seeking a highly skilled Brand Specialist to join our team at The Retail Appointment Live. As a Brand Specialist, you will be responsible for delivering exceptional customer service, sharing product knowledge, and creating a memorable experience for our customers.

Key Responsibilities:

  • Provide exceptional customer service by sharing product knowledge and creating a memorable experience
  • Excite and motivate colleagues by sharing brand knowledge and communicating new product information
  • Take responsibility for tasks beyond role expectations and identify opportunities to improve business, customer service, and retail standards
  • Understand and follow health and safety procedures and security protocols
  • Adapt to changing challenges and work in a flexible role
  • Build and develop a client base by nurturing customer relationships

Requirements:

  • Strong communication and interpersonal skills
  • Ability to learn and understand sales, CRM, and NPS data
  • Knowledge of competitors and ability to stay informed
  • Experience in sales and service
  • Collaborative and approachable leadership style
  • Ability to maintain high standards and inspire others to do the same

About Us:

The Retail Appointment Live is a dynamic and fast-paced retail environment. We are committed to providing exceptional customer service and creating a memorable experience for our customers. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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