Claims Handler

6 days ago


Birmingham, Birmingham, United Kingdom Shakespeare Martineau Full time
About the Role

We are seeking a highly motivated and organized individual to join our Managed Legal Services team as a Claims Handler. As a key member of our team, you will be responsible for delivering an exceptional service to our clients, working closely with our Litigation Services team to provide support and assistance in the recovery of uninsured losses, debts, and costs.

Key Responsibilities
  • Opening new claims/cases on our case management systems
  • Running searches to identify third-party/debtor names and addresses
  • Generating letters of claim
  • Drafting correspondence and documents
  • Dealing with correspondence via letter/email/telephone
  • Processing incoming/outgoing post and court documents
  • Updating data on Excel spreadsheets
Requirements
  • Competency with IT systems, including Microsoft Word and Excel
  • Previous experience within an administrative capacity is desirable but not essential
  • Ability to work well in a team and develop good working relationships with colleagues and others
  • Good communication skills with the confidence to liaise openly and clearly with colleagues and clients
  • Ability to produce a high standard of work, sometimes under pressure, while maintaining accuracy and good attention to detail
  • Demonstrate flexibility, initiative, and confidence in your own ability
  • Enthusiasm to go the extra mile and be happy to go beyond the job description
  • Respectful towards others and have a positive, willing, and 'can-do' attitude
  • Keen to learn, a strong team player, and proactive in taking ownership of your work
About Us

Shakespeare Martineau is a leading law firm that values diversity, equality, and inclusion. We are committed to creating a work environment that is welcoming and inclusive for all employees, regardless of their background, culture, or identity. We believe in empowering our teams to make the right decisions for themselves and focus on outputs rather than inputs.

We are a firm that is passionate about building and developing diverse teams, bringing different backgrounds, personalities, and perspectives together. We play to our strengths, pushing ourselves to be consistently better than yesterday and deliver amazing solutions for our clients.

We are an equal opportunities employer and welcome applications from candidates with non-legal backgrounds, candidates returning to work from career breaks, or those looking to change industry sector.


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